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Using AI to Revolutionize Customer Service: A Startup’s Journey

 Using AI to Revolutionize Customer Service, Healthcare consumers of today are more demanding than ever before, thus rendering organizations in this industry under pressure of offering faster services. In comes the groundbreaking technology which is revolutionizing the concept of customer support and that is, Artificial Intelligence (AI). Therefore, AI, in this case, is not a luxury but a necessity that startups have to embrace when they seek to rival industry titans. In this article, we will look at the process of how one company supported by AI undertook the process of the revolution of the customer service division. In this way, as for the further performances within the sphere of customer relations, startups are not only improving the tempo and efficacy of their customer service but also developing the perception of customer needs and wants. It will enable them to be in a stronger position to respond to the concerns of the customers in advance, anticipate the needed solut...
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